Practice Policies & Insurance

Financial Policies

We strive to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs, including cash, checks, and Visa, MasterCard, American Express and Discover credit cards. We also accept electronic bank transfers.

We offer low- and no-interest financing options through our office and CareCredit. If you have any questions about financing or payment, please ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

Payment Due

To continue delivering the finest care at the most reasonable cost to our patients, payment is due at the time service is rendered.

Monthly Statements

We may send you a monthly statement for those who choose financing options.

Payment Methods

Cash, check, and major credit cards accepted.

mastercard, visa, american express, and discover logos

Financing Options

We offer low- and no-interest financing through Care Credit.

If you have questions regarding your account, please contact us.

Insurance Policies

At our office, we make every effort to provide you with the finest care and the most convenient financial options. One way we do that is by helping you maximize your insurance benefits.

Important!

All insurance companies pay for orthodontic treatment over the course of the ENTIRE TREATMENT TIME GIVEN AT YOUR INITIAL CONSULTATION. (THEY DO NOT PAY IN ONE LUMP SUM.) Therefore, we highly recommend calling our office to confirm or verify that your plan has completed payments before you cancel your plan. If changing insurance plans, make sure that your plan covers “Treatment in Progress” – that way, your payments continue over to your new coverage. You may also call our office, and we will happily answer any questions or concerns you may have.

Insurance Discrepancies

Important: We cannot ethically guarantee any level of insurance coverage. Due to the complex nature of insurance companies and our lack of control, all we can provide you are estimates in good faith. Any quote you receive should be considered an estimate.

On the other hand, we can guarantee that we will work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. Furthermore, we do our best to safely overestimate our quotes; but please keep in mind that we can be wrong.

In the case of discrepancies between the estimate you received and your actual bill, you are fully responsible for the latter.

Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame.

Accepted Insurances

In order to give you the most accurate insurance information, we ask that you please contact us regarding our accepted insurances.

Insurance Plans: Your dental benefit is a contract between you or your employer and the insuring company. Benefits and payments received are based on the terms of the contract negotiated between you or your employer and the insuring company. We are happy to help our patients with dental benefit plans to understand and maximize their coverage.

Our practice may NOT be a contracted provider with your insurance’s network.

If we are a contracted provider with your plan, you are responsible only for your portion of the approved fee as determined by your plan. We are required to collect the patient’s portion (deductible, co-insurance, co-pay, or any amount not covered by the dental benefit plan) in full at time of service. If our estimate of your portion is less than the amount determined by your plan, the amount billed to you will be adjusted to reflect this.

If we are not a contracted provider with your insurance plan, it is your responsibility to verify with the insurance company whether the plan allows patients to receive reimbursement for services from out-of-network providers. If your plan allows reimbursement for services from out-of-network providers, our practice can file the claim with your plan and receive reimbursement directly from the plan if you “assign benefits” to us. In this circumstance, you are responsible and will be billed for any unpaid balance for services rendered upon receipt of payment from the plan to our practice, even if that amount is different than our estimated patient portion of the bill. If you choose to not “assign benefits” to our practice, you are responsible for filing claims and obtaining reimbursement directly from your insurance company and will be responsible for payment to our practice before or at the time of service.